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Privacy Policy

Last updated: December 2024

At Neural Twiin, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information you provide directly to us, such as when you fill out our Optix audit questionnaire, contact us, or subscribe to our communications. This may include your name, email address, company name, phone number, and information about your business operations and automation needs.

How We Use Your Information

We use the information we collect to: - Provide, maintain, and improve our services - Process and complete your Optix audit - Send you technical notices and support messages - Respond to your comments and questions - Send you marketing communications (with your consent) - Analyze usage patterns to improve our website and services

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to provide our services or as required by law. We may share information with trusted service providers who assist us in operating our website and conducting our business.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Questions?

If you have any questions about this Privacy Policy, please contact us at hello@neuraltwiin.ai